Course content
1. Troubleshooting Methods and Tools
- Troubleshooting situations and methodology
- Gathering symptoms and information
- Additional troubleshooting resources
Labs:
- Exercise A: Introduction to the lab environment
- Exercise B: Navigating in the NetBackup (8.2) Administration Console
- Exercise C: Viewing the NetBackup configuration
- Exercise D: Testing backup and restore operations
- Exercise E: Viewing common NetBackup problem information sources and collection tools
2. NetBackup Process Flow
- Core process functions
- Backup process flow
- Tape restore process flow
- Disk restore process flow
- Viewing process flow information
Labs:
- Exercise A: Tracing backup process flow – to tape- based storage
- Exercise B: Tracing backup process flow – to disk-based storage
- Exercise C: Tracing restore process flow
- Exercise D: Tracing process flow for a failed job
3. Debug Logging
- Preparing to gather debug logs
- Enabling debug logs
- Performing log management
- Capturing debug logs
Labs:
- Exercise A: Enabling debug logs
- Exercise B: Setting the logging levels
- Exercise C: Enabling legacy logging
- Exercise D: Running manual backups
- Exercise E: Collecting logs and copying them to the file share
4. Troubleshooting Communication Issues
- NetBackup Secure Communications
- Support for External Certificates
- Working with Certificate Revocation Lists
5. Troubleshooting NetBackup Installation and Upgrade Issues
- NetBackup 2 Installation Updates and Troubleshooting
- Working with and Troubleshooting VxUpdate
- Working with the Logging Assistant
Labs:
- Exercise A: Troubleshooting Master server upgrade issue
- Exercise B: Working with VxUpdate
6. Troubleshooting NetBackup WebUI
- NetBackup Web user interface: Synopsis
- NetBackup Web user interface and RBAC
- Troubleshooting NetBackup Web user interface
- Agentless Recovery for VMware backups
Labs:
- Exercise A: Accessing the NetBackup web interface – problem scenario 1
- Exercise B: Accessing the NetBackup web interface – problem scenario 2
- Exercise C: Creating a custom role
- Exercise D: Editing user access rules
- Exercise E: Creating an object group
- Exercise F: Limiting role permissions to specific objects
7. Troubleshooting Cloud Storage and OST Plug-ins
- Using the cloud with NetBackup
- Troubleshooting OpenStorage Technology (OST) logging
8. Troubleshooting NetBackup Deduplication
- Understanding NetBackup deduplication and deduplication process flow
- Maintaining and troubleshooting NetBackup deduplication
- Recovering from MSDP server failure
- Multi-Domain and VLAN support for MSDP
- Certificate configuration
Labs:
- Exercise A: Monitoring and troubleshooting MSDP
- Exercise B: Verifying a MSDP Backup Image
- Exercise C: Discovering and fixing orphan MSDP data
9. Troubleshooting Virtual Environments
- Troubleshooting VMware backups
- Troubleshooting Hyper-V backups
- NetBackup support for RedHat KVM
10. Troubleshooting Storage Lifecycle Policies
- Understanding Storage Lifecycle Policies
- Troubleshooting Storage Lifecycle Policies
- Troubleshooting data classification
- Understanding Auto Image Replication
- Troubleshooting Auto Image Replication
Labs:
- Exercise A: Storage Lifecycle Policies – problem scenario 1
- Exercise B: Storage Lifecycle Policies – problem scenario 2
11. Introduction to Log Analysis
- Preparing for debug log analysis
- Viewing debug logs
- Analyzing debug logs for a successful backup job
- Analyzing debug logs for a failed backup job
Labs:
- Exercise A: Locating backup information in the Activity Monitor
- Exercise B: Locating collected log files
- Exercise C: Viewing and analyzing logs
12. Understanding the NetBackup Catalog
- The NetBackup catalog
- The NetBackup relational databases (NBDB)
- Catalog backup and recovery
- Maintaining the NBDB
Labs:
- Exercise A: Reviewing the NetBackup catalog structure
- Exercise B: Configuring, performing, and analyzing catalog backups
- Exercise C: Using the cat_convert command
- Exercise D: Corrupting the NBDB
- Exercise E: Recovering the NBDB from a backup
- Exercise F: Recovering the NBDB from staging (Optional)
13. Appendix A: Troubleshooting Tape Devices and Media
- NetBackup device troubleshooting
- Common NetBackup device issues
- Media and device selection
- Media-related status codes
- Troubleshooting frozen and suspended media
Labs:
- Exercise A: Tape devices and media – problem scenario 1 (Optional)
- Exercise B: Tape devices and media – problem scenario 2 (Optional)
14. Appendix B: Troubleshooting Disk Backup Resources
- Overview of disk-based backups
- Maintaining and troubleshooting BasicDisk
- Maintaining and troubleshooting AdvancedDisk
- Maintaining and troubleshooting OpenStorage
Labs:
- Exercise A: Disk devices – problem scenario 1 (Optional)
- Exercise B: Disk devices – problem scenario 2 (Optional)
15. Appendix C: Troubleshooting Basic Communication Issues
- Understanding NetBackup communication
- Configuring NetBackup and network communication
- Troubleshooting network and NetBackup communication problems
- Common NetBackup communication issues
Labs:
- Exercise A: NetBackup communications – problem scenario 1 (Optional)
- Exercise B: NetBackup communications – problem scenario 2 (Optional)
- Exercise C: NetBackup communications – problem scenario 3 (Optional)
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Course Prerequisites
- Students should be familiar with general network and storage concepts, and administration andconfiguration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. Theseprerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job
Who can attend
- This course is for NetBackup administrators, operators, system engineers, and technical supportpersonnel who want to broaden their NetBackup advanced troubleshooting knowledge and skillson a Windows or UNIX
Number of Hours: 40hrs
Certification
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- Veritas Certified Professional (VCP)
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